About the service
Beyond what Wix connects out of the box
Wix Studio covers the basics well, but most real businesses run on tools it doesn't natively talk to — a booking engine, an internal CRM, a payment processor with custom logic, or a legacy system that only speaks REST. We build the bridge between your site and those systems using Velo, webhooks, and direct API calls, so data moves automatically instead of through manual exports.
Every integration is built to match your site's existing structure — no visible seams, no third-party widgets that look bolted on. If it needs a form, a dashboard, or a status indicator, it's styled to match the rest of your Wixfull build.
Where this fits
Use cases we build most often
Order & booking updates
Fire a text the moment an order ships or a booking is confirmed, changed, or cancelled — no app switching for the customer.
One-time codes & login verification
Send a code by SMS for account verification or two-factor login, with delivery confirmed through Twilio's status webhooks.
Appointment reminders
Cut no-shows by texting a reminder ahead of a booked slot, timed automatically from your site's calendar data.
Two-way replies
Let customers reply STOP, confirm, or ask a question — incoming messages route back into your workflow, not a dead end.
How it works
Our integration process
1
Discuss scope
We map out which actions on your site should trigger a text — orders, bookings, logins — and what each message needs to say.
2
Build & test
We connect the Twilio API through Velo, provision your sending number, and test real deliveries before anything goes live.
3
Launch & support
Messages go out from production. Adding a new trigger later — a reminder, a follow-up — is a quick addition, not a rebuild.
FAQ
Common questions
Yes — custom integrations require a Wix Studio plan that supports Velo (custom code), available on Business and Enterprise-tier plans. We'll confirm exactly what's needed once we know your setup.
In most cases, yes. We build custom integrations to complement Wix's native features, not replace them — adding logic on top rather than removing what's already there.
Most integrations take 1–3 weeks depending on complexity — a simple automation is much faster than a full custom checkout with CRM sync. We'll give you a specific timeline after the scoping call.
No — every integration is scoped individually based on your specific requirements. We'll give you a clear quote after understanding exactly what you need built.
We offer post-launch support for every integration we build. Reach out anytime and we'll handle updates, fixes, or new requirements as your business grows.
Yes, we're happy to sign an NDA before discussing any project details that involve sensitive business or customer data.
